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Terms & Conditions

Mobile Phone Return Process For Mobile Customers

Network Communications policy for handset returns is designed to help you if you receive a new handset that does not work (Dead on Arrival or DOA), or if the phone becomes faulty early in its life (Early Life Failure or ELF).

Mobile Phone Return Process For Pre-Paid Mobile Customers

Mobile Phone Return Process For Post-Paid Mobile Customers

November 2011 Catalogue Competition

Finer details for the Sony Ericsson Competition